Achieve in Social Care

Our vision is clear - to improve children and young people’s lives by working in partnership to raise aspirations, build achievements and protect the most vulnerable. At Leicester, we are working hard to achieve this vision and support the city’s diverse communities with a range of children’s services.

Join us and you will be part of a unique team of creative and talented practitioners that are delivering the best services to children and families. But we are an aspirational service and always want to do better. That’s why we are encouraging confident and imaginative professionals like you to join our team.

You will be joining us at a great time. We are continuing on our journey of improvement and Director of Social Care and Early Help, Caroline Tote,  is committed to building a solid and stable workforce that, are willing to learn and have a desire to achieve the best for themselves and the most vulnerable in the city.

Right from the start you will be supported by managers, receive good quality training and have a clear career progression plan, which is reviewed annually.

Come and join us on our pathway to achievement. Search our vacancies below, or register your interest to hear from us about future opportunities.




Our values

Our vision is to improve children and young people’s lives by working in partnership to raise aspirations, build achievement and protect the most vulnerable.

At Leicester, we are committed to ensure our vision and core principles are consistently applied in all of our work with children and young people through early help, targeted provision, children in need, child protection and looked after children services .

We will invest in staff to achieve these principles and improve outcomes for children and young people to ensure:


  • There is a clear recruitment and retention policy and practice ensuring sufficient staffing at all levels.
  • All staff are provided with a healthy working environment and can access training and support.
  • All staff have manageable caseloads with consistent support and oversight.
  • All our managers are approachable and accessible.

Our service principles

We believe it is our shared responsibility to support each other in order to achieve and deliver our ten key service principles, which are:


  1. Focus on the child and young person
    Ensure that we can answer the following questions: what is it like for children and young people in their environment? What difference are we going to make to the situation and achieve positive outcomes?

  2. Safeguarding and child protection
    Make sure priority is given to ensuring the best possible outcomes are being achieved for children and young people who are at risk of significant harm, including those missing and/or at risk of child sexual exploitation.

  3. Allocation and intervention
    Work swiftly allocating cases to appropriately qualified and experienced staff in order to promote timely interventions.

  4. Assessments
    Deliver all assessments to a high quality with risks and concerns being consistently considered to inform robust analysis and tenacious planning. Assessments are critically analysed and completed in accordance with the appropriate frameworks and within required timescales. For example the Framework for the Assessment of Children in Need and their Families, Assets, Early Help Assessments.

  5. Chronologies
    Ensure chronologies are in place for all open cases and are used to assess strengths and risks in families, taking into account the children and young people’s history and experience.

  6. Children and young people’s records
    Managers and staff will ensure that:          
    All case recording reflects robust worker analysis, purposeful focused plans reflecting the child and young people’s experience. There is evidence that timely, proportionate action is taken.
    The impact of the voice of the child and young person is clearly evident in case recording and within assessments and plans. The views and involvement of family members are clearly evidenced on the child and young person’s record. Cultural needs are identified and addressed.          
    There is clear evidence of regular and effective collaboration with key partners in line with children’s and young people’s identified need.
    The child and young person’s record is coherent, up to date and reflects purposeful interventions and is checked regularly for inaccurate or missing data.

  7. Children and young people’s plans
    Make certain that every child or young person has a comprehensive plan with visiting frequencies and clear actions which are timely, specific and promote positive outcomes. Plans are reviewed and updated at regular intervals by managers or independent professionals in line with statutory requirements. 

  1. Supervision and management oversight
    Make sure there is clear evidence of good quality reflective supervision and appraisal supporting staff in understanding children and young people’s experiences. Supervision addresses individual professional development, performance and challenge and takes place in accordance with CYPF supervision policy requirements. Management decision making and rationale is evident throughout all case files and demonstrates strong oversight of caseloads. All key decisions are timely with clear focus on the individual child/young person

  1. Statutory Guidance
    Ensure all work is fully compliant with all statutory guidance regulation, national minimum standards including for example Working Together 2015 and Children Act regulations for Care Planning, placement and case reviews (2010).

  1. Performance and quality assurance
    Make certain every service and individual professional will check and respond to the timeliness and quality of practice in order to avoid drift and delay.

Benefits, pay and reward

Join us and you will have access to a fantastic range of benefits:

  • Good working environment in new offices
  • Competitive salary
  • Attractive final salary pension scheme
  • Generous annual leave entitlement
  • Flexible working patterns
  • Equipment including laptop and mobile phone to do job efficiently and remotely
  • Staff support groups and employee health promotion programme
  • Membership of the Research in Practice Group
  • Access to management through the Frontline Staffing Group
  • Good supervision and mentoring
  • Access to Research in Practise tools and resources
  • Car and cycle purchase schemes, offers and discounts at local gyms and leisure facilities
  • Continued professional development training in partnership with De Montfort University through the Social Care and Learning Hub


We also have a wide range of projects and programmes going on at any given time that you could get involved in, and here is just a flavour of a few of those:

  • We pay particular attention to diversity, and our Heritage Panel plays a role in ensuring that the cultural needs of children and young people are addressed in all aspects of service delivery.
  • Our Frontline Group involves staff and senior managers meeting-up on a regular basis to discuss and implement creative responses to the challenges that working in the field of social care brings on a daily basis.
  • We engage with Children and young people through a number of groups including a Young People’s Council, Big Mouth and Little Mouth fora. We are keen that children have a voice and influence, which helps to inform future service planning.
  • Through a variety of development groups we are applying for innovation bids to create a teaching partnership with De Montfort University and developing opportunities to apply for Research funding for projects alongside the university.

Learning and development

At Leicester we encourage career progression and offer a defined career pathway, with strong management and mentor support to help you progress to where you want to be.


If you choose to work for us you will be given opportunities to develop your skills and knowledge by way of:


  • CPD workshops focusing on the requirements of the Knowledge and Skills statements
  • Work experience in different service areas
  • A comprehensive programme of learning and development
  • Secondment opportunities
  • Shadowing senior members of the team
  • The Practice Education programme
  • The Social Care and Learning Hub


The Social Care and Learning Hub


In partnership with De Montfort University, Leicester has created a Social Care and Learning Hub. The hub supports career progression and the sharing knowledge, training and professional experience of children’s social work, family support and community work.


There are opportunities for De Montfort University social work students to work at Leicester and gain valuable experience of real-life social care, and as an employee you will be able to attend training events at the university to continue your professional development, and regular evening lectures to debate and discuss issues surrounding the world of social care.